Privacy Policy

Effective Date: July 20, 2026

At BOS Home Services, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website.

Who We Are

BOS Home Services provides professional chimney inspection, cleaning, repair, and maintenance services throughout the Twin Cities metro area.

Our website is:
https://www.bos-homeservices.com

If you have any questions regarding this Privacy Policy, please contact us through our website or by using the contact information provided on our Contact page.

Information We Collect

When you use our website, we may collect information that you voluntarily provide, including:

Name
Email address
Phone number
Property address
Information submitted through contact or quote request forms
Any other information you choose to provide

We may also automatically collect certain technical information, including:

IP address
Browser type
Device information
Pages visited
Time spent on our website
Referral source

This information helps us improve website performance and protect against fraud or spam.

How We Use Your Information

We use the information we collect to:

Respond to inquiries
Schedule appointments
Provide estimates and services
Improve our website and customer experience
Send requested information
Communicate regarding appointments or services
Prevent fraudulent or malicious activity

We do not sell your personal information to third parties.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

Remember your preferences
Improve website functionality
Analyze website traffic
Help prevent spam

You can disable cookies through your browser settings, although some website features may not function properly.

Embedded Content

Pages on this website may include embedded content such as videos, maps, social media feeds, or other third-party content.

Embedded content behaves the same as if you visited the originating website directly. Those websites may collect data, use cookies, and monitor your interaction according to their own privacy policies.

Analytics

We may use services such as Google Analytics or similar tools to understand how visitors use our website. These services collect anonymous usage information to help us improve the website.

Contact Forms

Information submitted through our contact forms is used solely for responding to your request, scheduling service, or providing estimates.

We retain inquiry information only as long as reasonably necessary for business and customer service purposes.

Comments

If comments are enabled on our website, we may collect the information entered in the comment form along with the visitor’s IP address and browser information to help detect spam.

Comments may be screened through an automated spam detection service.

Media

If users are allowed to upload images, we recommend removing embedded location (GPS/EXIF) data before uploading, as visitors may be able to download and extract that information.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. While no website can guarantee absolute security, we continually work to protect the information entrusted to us.

Sharing Information

We only share personal information when necessary to:

Provide requested services
Process website functionality
Comply with legal obligations
Protect our rights or property

We do not sell or rent customer information.

Data Retention

We retain submitted information only as long as necessary for legitimate business, legal, or security purposes.

Your Rights

Depending on your location, you may request to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent for future communications

To make a request, please contact us using the information on our Contact page.

Children’s Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective immediately upon posting to this page.

We encourage visitors to review this page periodically.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact BOS Home Services through our Contact page.

Terms & Conditions

Effective Date: July 20, 2026

Welcome to the BOS Home Services website. By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these terms, please discontinue use of the website.

Website Use

The information on this website is provided for general informational purposes regarding our chimney inspection, cleaning, repair, and maintenance services.

While we strive for accuracy, BOS Home Services makes no guarantees that all information is complete, current, or error-free.

Estimates

Any pricing or estimates provided through this website are preliminary and do not constitute a binding contract.

Final pricing may vary based on inspection findings, property conditions, accessibility, materials required, and the scope of work.

Scheduling Services

Submitting a contact form or requesting an appointment does not guarantee service until your appointment has been confirmed by BOS Home Services.

Intellectual Property

All content on this website—including text, graphics, photographs, logos, icons, and other materials—is the property of BOS Home Services or its licensors and may not be copied, reproduced, distributed, or reused without written permission.

Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, privacy practices, or availability of those websites.

Website Availability

We strive to keep this website available at all times but cannot guarantee uninterrupted access.

We reserve the right to modify, suspend, or discontinue any portion of the website without notice.

Limitation of Liability

To the fullest extent permitted by law, BOS Home Services shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website or reliance on its content.

User Conduct

You agree not to:

Use the website for unlawful purposes
Attempt to interfere with website security
Upload malicious software or harmful code
Attempt unauthorized access to website systems
Submit false or misleading information

SMS Communications (If Applicable)

If you choose to provide your mobile phone number, you consent to receive appointment reminders, scheduling updates, and service-related communications.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP or by contacting us directly.

We do not sell or share mobile numbers for marketing purposes without your consent.

Privacy

Your use of this website is also governed by our Privacy Policy.

Governing Law

These Terms & Conditions are governed by the laws of the State of Minnesota without regard to conflict of law principles.

Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.

Contact

Questions regarding these Terms & Conditions may be directed to BOS Home Services through the Contact page on this website.